FAQ

Have you booked 1 or 2 nights? Then you are welcome at our resort from 12:00 PM.
Have you booked 3 nights or more? Then you are welcome at our resort from 3:00 PM.

Our reception is open Monday to Friday until 8:00 PM and Saturday and Sunday until 6:00 PM.
If you arrive after these times, please contact the reception by phone at +31 (0)181 334444 or send an email to receptie@cittaromana.com. 

Yes, we require a €250 deposit per stay. This amount will be refunded within 5 working days after departure, provided that the accommodation has been left in a tidy condition.

Our holiday homes are fully equipped for a comfortable stay. Upon arrival, the beds are made and 2 towels per person are provided.
In the kitchen you will find a dish towel, tea towel, cleaning cloth, and the essentials for your first cup of coffee or tea.

Click here to book extras.

Shower gel and shampoo are not provided in the villa. If you happen to forget these items, you can easily purchase them in our minimarket located in the main building. This way, you will have everything you need for a comfortable stay.

Our swimming pool is exclusively accessible to guests staying at the resort. This allows us to ensure peace, space and comfort for our own guests.

Dogs are very welcome at our resort. We charge a supplement of €30 per dog, with a maximum of 2 dogs per villa.

Please note that dogs are not permitted inside Restaurant Duinhoek. They are, however, welcome on the terrace.

Other pets are not allowed.

Yes, that is certainly possible. You can add a baby cot and/or high chair to your reservation for €10 per item for the entire stay.

Please note that the baby cot is provided without bed linen.

Our villas do not standardly feature a fenced garden. If you would prefer a fenced garden, you can book a children’s villa for an additional €17.50 per stay. These villas have a fenced garden.

Please note that this is subject to availability.

Our reception is open Monday to Friday until 8:00 PM and during the weekend until 6:00 PM.

Are you arriving later? Please feel free to contact us in advance via +31 181 334444 or receptie@cittaromana.com. We are happy to look at a suitable solution together, so you can start your stay relaxed and without any worries.

After making your reservation, you will receive an invoice with two payment terms.

• The first part must be paid within 2 weeks after booking.
• The remaining balance is due no later than 4 weeks prior to arrival.

This way, we ensure together a smooth and worry-free preparation for your stay.

For our cancellation policy, we kindly refer you to the RECRON terms and conditions.

Free cancellation is possible up to 4 weeks prior to arrival.

Yes, the resort is accessible by public transport. The bus stop Provincialeweg/Voorweg is located approximately a 5-minute walk from the reception.

From Metro station Spijkenisse Centrum, there are two bus connections that travel to Provincialeweg/Voorweg, making it easy to reach the resort.

On the main parking area at the front of the resort, you will find 4 charging stations suitable for a total of 8 cars. To use these charging points, you will need your own charging card.

Please note that charging an electric car at the villa itself is not permitted.

We are legally required to keep an up-to-date registration of all guests staying at the resort. This information is used, among other things, for municipal administration and in case of emergencies.

Of course, we handle your personal data with care and in full compliance with GDPR regulations.

For more information about the surroundings of Resort Città Romana, please visit our area information page.
You can also explore the regional tourist organization OP Voorne-Putten, which offers many tips on walking and cycling routes, activities, and current events in the area.

You can find the current menu of Restaurant Duinhoek here.
Both lunch and dinner are served.

You can easily make a reservation online.
Alternatively, you can contact our reception by phone at +31 (0)181 334444.

You can reserve the sauna via the reception by calling +31 (0)181 334444 or by sending an email to receptie@cittaromana.com.
The sauna is available during the swimming pool opening hours and can be used for €12.50 per hour.

The deposit will be refunded within 5 working days after departure, provided that the accommodation has been left in a tidy condition.

If we find any items in the accommodation, they are collected at the reception.
You can contact the reception to check if something has been found, or we will contact you ourselves.
If desired, we can send the lost item to you.